Soft Reset ALCATEL Idol 5S

First method:

  1. In the first step press and hold the Power button. Hard Reset ALCATEL Idol 5S
  2. From the menu that should appear on the screen choose Power Off and then tap OK.
  3. Wait a few moments.
  4. Finally, hold down the Power key again to turn the device back on. Hard Reset ALCATEL Idol 5S

Second method:

  1. Remove the back cover and the battery. 
  2. You have to wait a couple of seconds.
  3. Afterwards put the battery and the cover back in. 
  4. Turn on the phone by holding the Power buttonHard Reset ALCATEL Idol 5S
Help! This doesn't work