Soft Reset ALCATEL ONE TOUCH IDOL 4S 6070Y

First method:

  1. Start by pressing and holding the Power button. Hard Reset ALCATEL ONE TOUCH IDOL 4S 6070Y
  2. Then from the menu which should appear on the screen choose Power Off and then tap OK.
  3. Wait a couple of seconds.
  4. Finally, hold down the Power key again to turn the device back on. Hard Reset ALCATEL ONE TOUCH IDOL 4S 6070Y

Second method:

  1. Remove the back cover and the battery. 
  2. After a few moments.
  3. Afterwards put the battery and the cover back in. 
  4. Turn on the phone by holding the Power buttonHard Reset ALCATEL ONE TOUCH IDOL 4S 6070Y
Help! This doesn't work