Soft Reset BQ BQS-5030 Fresh

First method:

  1. Firstly, press and hold the Power button. Hard Reset BQ BQS-5030 Fresh
  2. From the options choose Power Off and then tap OK
  3. You should wait about 10 seconds.
  4. Finally, hold down the Power key again to power the phone back on. Hard Reset BQ BQS-5030 Fresh

Second method:

  1. Firstly, remove the back cover and the battery for a short while. 
  2. Put the battery and the cover back in. 
  3. Turn on the phone by holding the Power buttonHard Reset BQ BQS-5030 Fresh
Help! This doesn't work