Soft Reset HUAWEI Ascend Mate 2 4G

First method:

  1. Firstly, press and hold the Power button until the phone turns off. Hard Reset HUAWEI Ascend Mate 2 4G
  2. Wait a couple of seconds.
  3. Press the Power button again to switch the phone back on. Hard Reset HUAWEI Ascend Mate 2 4G

Second method:

  1. Remove the back cover and the battery for a couple of seconds. 
  2. Afterwards put the battery and the cover back in. 
  3. Turn on the phone by holding the Power buttonHard Reset HUAWEI Ascend Mate 2 4G
Help! This doesn't work