Soft Reset MPIE MG5

First method:

  1. At the beginning press and hold the Power button. Hard Reset MPIE MG5
  2. From the options choose Power Off and then tap OK
  3. Wait a few seconds.
  4. Finally, hold down the Power key again to turn the phone back on. Hard Reset MPIE MG5

Second method:

  1. Firstly, remove the back cover and the battery for a short while. 
  2. Put the battery and the cover back in. 
  3. Turn on the phone by holding the Power buttonHard Reset MPIE MG5
Help! This doesn't work