Soft Reset PRESTIGIO MultiPhone 5400 Duo

First method:

  1. Remove and replace the battery.
  2. Now press the Power button, and wait until the phone turns on.
    Hard Reset PRESTIGIO MultiPhone 5400 Duo

Second method:

  1. Press Power button and wait for the menu in which select option turn off the phone, or press and hold Power button and wait until the phone turns off.
  2. Now press the Power button, and wait until the phone turns on.
    Hard Reset PRESTIGIO MultiPhone 5400 Duo
Help! This doesn't work