First method:

  1. If your mobile is switched on, hold down the Power key for a short while in order to turn it off.Hard Reset STARMOBILE PLAY Click
  2. Afterwards press and hold together Volume Up and Power key for a few seconds.HardReset STARMOBILE PLAY Click
  3. Let go of held keys as soon as you see the STARMOBILE icon.
  4. Next, use Volume buttons in order to select "wipe data/factory reset" and tap the Power button to confirm.Wipe data STARMOBILE PLAY Click
  5. Choose "yes" from the menu, and accept it with Power button.Master Reset STARMOBILE PLAY Click
  6. When a Recovery Mode appears again on the screen accept option "reboot system now" using Power rocker.Factory Reset STARMOBILE PLAY Click
  7. Success! You have just performed a hard reset operation.

Second method:

  1. If the device is off, hold down the Power button to turn it back on.Hard Reset STARMOBILE PLAY Click
  2. Afterawrds from Main Menu find and select Settings.
  3. Then open the Backup and Reset folder and select Factory Data ResetFormat STARMOBILE PLAY Click
  4. Tap Reset Phone and read the warning when it pops up. Restore STARMOBILE PLAY Click
  5. Choose Erase Everything and the phone will begin restoring.
  6. Well done! You have just performed the factory reset process.

Hard Reset will erase all of your data
All described operations you are doing at your own risk.

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