2. Go now to Menu and find Settings
3. Next open Factory Reset.
4. To confirm enter your password or if you have none then enter one of default 1122, 0000, 1234
5. Now your ZEN P61 XL will reboot.
6. Your ZEN P61 XL is Hard Reset successfull.
Hard Reset will erase all of your data
All described operations you are doing at your own risk.